When did we start out?
We started up in 2015, so we are a relatively new company but that doesn't mean we lack experience. Our staff have over 10 years of online retail business which has led to strong governance principles. This means as well as bring your the best products at the best pricing, you can rest assured that we run our business to very high standards.
30 Day Money Back Returns
We are sure you will be happy with the product that you've bought from us, which is why if you wish to return your product within 30 days you can. All you need to do is contact us via one of our easy methods of contact and simply ask to return the item to us. Once we have your item back we'll refund you the full purchase price.
Security is Key to a Succesful Online Retail Company.
Everyday the threat of Cyber Attacks and Identity Theft increases, which is why we take our customer's security very seriously, especially when it comes to payments. You can pay by PayPal who have one of the world's most secure payment systems. If you chose to pay us directly with Credit Card our system encrypts all data that is sent for approval and we do not ever store any of your payment information. Our site is also SSL protected, which is the little green padlock you will see in the URL Search Bar. If you click the padlock, it will show information about our sites security, provided by Google, who run extensive checks to ensure our site is secure.
Free Next Working Day Delivery**
If you buy online why should you have to wait weeks for a quick delivery? Why should you pay to have it the next day? You don't have to. All of our items are sent by Next Working Day Delivery because we like to unite order with owners as quickly as possible. What's more we don't do this with cheap couriers, we use one of the UK's premiere services, DPD Local.
We Own Our Stock
Everything we sell we own and is stored safely in our UK warehouses, or third party warehouses across the UK. This means The Best Brands is in control of the entire order process right up to getting the item to your door step. What's more in the event that you do need to return something it is sent straight to us, no one else to get in-between! Our experience in retail has shown owning everything we retail delivers a much better service and simplifies the management of our business. We also deal with only the best manufacturers, who know their products inside out. We have good ties with these manufacturers so if you struggle to sort a warranty issue, we can deal with them directly for you. How's that for peace of mind?
We work with some of the biggest distributors in the UK to source our products. This means we buy only official stock which in turn doesn't result in any tricky conversations with manufacturer's who don't recognise the warranty of the retailer you've purchased from when you have issues.
Any purchase from The Best Brands will carry a manufacturer's warranty because our stock is purchased from official UK Distributors. This will be a minimum of 12 months, with optional extra warranty available for very little cost. Call us for more details.